Sub-processors and locations
Last updated 4 October 2026. This page forms part of Annex 3 of the Data Processing Addendum between Hablexo Ltd and the Customer.
The table identifies each sub-processor that may process event content, its legal entity, where it is registered, and every location we may route event content through.
| Sub-processor | Purpose | Company | Registered in | Server locations |
|---|---|---|---|---|
| Oracle Cloud (OCI) | Hosting of the delivery and account infrastructure | Oracle Corporation UK Limited | United Kingdom | United Kingdom (London) |
| Soniox | Speech-to-text | Soniox Inc. | United States | United States, EU, Japan |
| ElevenLabs | Speech-to-text | Eleven Labs Inc. | United States | United States |
| Deepgram | Speech-to-text | Deepgram, Inc. | United States | United States, EU |
| Amazon Web Services | Speech-to-text | Amazon Web Services EMEA SARL | Luxembourg | United Kingdom (London) |
| Makora | Translation | A2 Labs, Inc. (trading as Makora) | United States | United States |
| DeepInfra | Translation | Deep Infra Inc. | United States | United States |
| Google Cloud | Speech-to-text and translation | Google Cloud EMEA Limited | Ireland | Speech-to-text: EU. Translation: global |
“Global” means that Google does not fix where it processes translation text: any Google Cloud region may be used.
We update this page before event content is routed through a location it does not list. A new or replacement sub-processor is notified in advance, as section 5 of the Data Processing Addendum requires.
Providers used for the account and billing plane (payments, email, hosting) are listed in the Privacy Notice.
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